Privacy Policy

Collection of Information

Heera-Star Holidays is committed to protecting the privacy and security of our website visitors and customers. Information we collect is used solely to improve our services and enhance our overall customer experience. Any information you provide will never be sold to any third parties or mass marketers.
We may collect non-personal information about the ways that visitors use the Heera-Star Holidays website for tracking information, statistics, and marketing research purposes. The information we obtain allows us to review activity and how to improve our website for our customers. Visitors who use our website never need to provide personal information if they choose not to.

How We Use Personal Information

Heera-Star Holidays may seek personal information from you to provide you with a service, place an order, or fulfill a request. We will never discuss payment information (e.g. credit card numbers) with anyone but you. Heera-Star Holidays is a Sales Company and as such, we may provide personal information as needed to your personal Heera-Star Holidays Franchise or Freelance associate appointed by Franchise for orders and enrolments. All Heera-Star Holidays Franchise, Free lancers and customers must abide by this Privacy Policy.
With specific reference to booking/e-commerce transactions, Heera Holidays collects the following personal sensitive information from you while transacting through Heera Holidays:

1. Name and Sex
2. Phone Number
3. Address
4. Credit Card details
5. Date of birth in case of a child

Heera Holidays does not sell or trade upon any of the above foregoing information without the consent of the user or customer. The foregoing information collected from the users/customers/travellers is put to the following use:
1. Customer name, address, phone number, traveller’s name and age are shared with applicable service providers like the airlines, hotels, etc., for the purpose of reservation and booking the services for the customer/traveller.
2.Information like Credit Card Details and Net Banking Details are usually collected directly by the payment gateways and banks and not by Heera Holidays, but if ever stored or retained by us, remain internal and is never shared, except that they may be shared with third party private/government security agencies to screen for fraudulent activities. These details are also shared with certain third parties only for the purpose of processing ‘Cash Back & Discounts’ and Charge Backs, if applicable.
3. Information like Mobile no, e-mail address and postal address may be used for promotional purposes, unless the customer/user “opts-out” of such use. If you choose not to share this information, you can still visit the Heera Holidays website, but you may be unable to access certain options, offers and services.

Heera Holidays takes appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure. Please contact us on support@heeraholidays.com to obtain names and addresses of the specific entites that shall have access to your personal information in a given transaction.

Heera Holidays will continue to enhance its security procedures as new technology becomes available, and ensures that its serurity procedures are compliant with current applicable regulations.
If our privacy policy changes in the future, it will be posted here and a new effective date will be shown. You should access our privacy policy regularly to ensure you understand our current policies.

Website Changes and Associate Replicated Website Changes

We may add to, modify, or delete parts of our website as needed. For security purposes, we reserve the right to add to, modify, or delete parts of Associate Replicated Websites as needed. For example: We do not allow certain claims to appear on any Associate Replicated website and may remove them for the security of the company.

Cookies

Cookies are small pieces of information stored on your hard drive, not on our website. We may use cookies to store your Associate password so that you do not have to re-enter it continually or to remember in what language you prefer to see the website. Cookies may also allow us to research and improve our website to match your needs. We do not use cookies to research your activity on other websites. You may always decline our cookies if your browser permits. We encourage you to add http://www.heeraholidays.com as a trusted site in your browser if possible and to decline cookies from all non-trusted sites.

Security

We use Secure Socket Layer (SSL) encryption where there is private or confidential information displayed on our website. SSL encryption ensures that your information is protected and will not be accessible by third parties.

Limits

Heera-Star Holidays cannot be liable for any information obtained by outside parties from your use of this website or by your activities as a Heera-Star Holidays Associate. We cannot guarantee absolute privacy from any hypertext links on our website leading to other websites. We encourage that you be careful providing information to any third parties other than Heera-Star Holidays.

Acceptance of Privacy Policy

By using this site, you agree to the terms of our Privacy Policy. If you do not agree with this Privacy Policy, please discontinue your use of this website. Heera-Star Holidays reserves the right to change our Privacy Policy at any time.

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